Shipping
Orders are packed and shipped from the United States. Diversified Hair orders ship free to the contiguous 48 states and to APO, FPO, and DPO addresses. Other destinations, where offered, are quoted at checkout.
Delivery times depend on the carrier. Once a package is with the carrier, its progress is outside our control, though we will help you trace it.
Returns
- Contact customer service before returning anything so the return can be recorded and directed correctly.
- Unopened items in resalable condition may be returned within 30 days of delivery.
- Opened cosmetic and personal care items cannot be resold and are handled case by case. Tell us what went wrong and we will make it right where we reasonably can.
- Refunds are issued to the original payment method after the return is received and inspected.
Damaged or incorrect shipments
If a package arrives damaged or the contents are wrong, contact us within 14 days of delivery with your order number and a photograph where possible. We replace or refund those orders.
How to reach us
Diversified Global LLC, 6212 US Highway 6, Suite 184, Portage, IN 46368-5057. Phone 219-516-5999. Email CustomerService@Diversified.Global.