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Data Retention and Deletion

How long we keep records and how deletion requests are handled.

Updated January 1, 2026

This document sits under the Universal Data Retention and Deletion Framework maintained by Diversified Universal LLC. Where the framework applies, the authoritative version is the one published there.

We keep records only as long as there is a business or legal reason to keep them.

  • Order and transaction records are kept as long as tax and accounting law requires.
  • Support correspondence is kept while it remains useful to service the account and then discarded.
  • Marketing contact records are kept until you unsubscribe, plus a suppression record so we do not contact you again.
  • Web logs are kept for a short operational period for security and troubleshooting.

Deletion requests

Ask us to delete your personal information and we will do so except where we are required to keep it, such as completed transaction records. We will tell you what was kept and why.

How to reach us

Diversified Global LLC, 6212 US Highway 6, Suite 184, Portage, IN 46368-5057. Phone 219-516-5999. Email CustomerService@Diversified.Global.